Contact the Pelikioski editorial team
Start playingWrite to the pelikioskicasino-suomi.fi editorial team
Got a question about the content on this site? Want to share feedback on something you've read here? You can reach us at [email protected]. We aim to respond within 48 hours. Our team handles questions about Pelikioski coverage, the reviews we publish, and how we present information on this portal.
We're here to help with anything related to the content you see on these pages – whether that's clarifying something in a guide, pointing you toward a specific section, or taking on board suggestions for topics you'd like us to cover.
Questions about your Pelikioski account
We run an independent information portal. That means we don't have access to player accounts, can't process registrations or withdrawals, and can't troubleshoot technical issues with the platform itself. If your question is about a deposit that hasn't landed, a bonus that hasn't credited, verification documents you've been asked for, or anything else account-related, you'll need to contact the operator's own support team directly.
The operator provides live chat Monday to Friday 8:00–24:00 and Saturday to Sunday 10:00–22:00, plus email support with replies typically within 12 hours. Both channels are accessible once you're logged in or through the contact options on the operator's own site. They're the ones who can actually pull up your account and sort things out.
Why this distinction matters
This site exists to give you an honest look at what Pelikioski offers – the welcome package, the games, the limits, the tools for safer gambling. We're not affiliated with the operator, and that separation is deliberate. It means we can write about what works well and what doesn't without a commercial interest pulling the other way. But it also means we can't fix an account problem for you, because we're simply not part of that system.
If you're unsure whether your question is for us or for the operator, here's the test: does it involve your account, your money, or something you're trying to do on the platform? That's for them. Is it about something you've read here, or something you'd like explained more clearly? That's for us.
Gambling should stay a choice, not a problem
This site is restricted to visitors aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential support is available in the UK through BeGambleAware, the National Gambling Helpline on 0808 8020 133 (24/7, free to call), and GamCare. You can also self-exclude across all licensed sites in the UK using GamStop, or block gambling sites at device level with tools like Gamban or BetBlocker.
This page is for information and marketing purposes. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.